When someone joins, most of the charge goes to you and the rest is a platform fee. Your share lands in a membership balance, kept separate from your trading credits.
You can move it across whenever you like, from the earnings panel in the creator studio. It is a deliberate action, not automatic.
While earnings sit in the membership balance they do not count toward your leaderboard standing. Moving them into your trading balance is what makes them tradable.
When a member cancels, the next charge simply does not happen and their access runs to the date they have already paid through. Members cannot refund themselves.
Memberships paid in credits are not refunded. If your memberships are paid by card (paid out to you through Stripe) and support refunds a member, your share of the refunded amount comes back out of your Stripe balance, and our fee on it is returned too. The same goes for a payment the member's bank takes back in a dispute we lose.
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